Includes Free Shipping / 90-Day Money Back Guarantee / 1-Year Warranty on our Products

FAQ

All our products are shipped with threshold delivery service.  That means a pair of drivers will deliver the product to the first dry space in your home.

Yes.  All our products are shipped and will require assembly and installation.

No.  We do not offer installation services at this time.  However our assembly instrauctions are very detailed and easy to follow.

Follow this link and complete the form.  We'll send you a replacement part free of charge via courier.

Follow this link and complete the form.  We'll send you a replacement part free of charge via courier.

No.  We are primarily an online company and do not operate other retail stores.

If for any reason, you're not satisfied with your Xtraroom product, please contact us at support@xtraroom.com and advise what the issue is and we'll collect the product and offer a full refund.

We use several companies for delivery as our products vary in size.  You can contact us at support@xtraroom.com to request specific tracking information for your order.

Xtraroom furniture is made with full veneer wood. To maintain its appearance we recommend keeping it out of direct sunlight to prevent fading and to use beverage coasters to prevent water damage. Dust wood veneer regularly with a dry, soft cloth to keep it looking its best.

For quick cleaning, spray wood veneer with a light layer of non-ammonia glass cleaner and wipe it with a paper towel.

Do not use oil or ammonia-based products to clean wood veneer. They can damage the surface or create a cloudy finish.

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