Xtraroom Murphy beds attach to the wall. Unlike other brands, you do not need to attach them to the floor as well.

Murphy beds have come a long way over time and are now safer than ever. Xtraroom Murphy beds are equipped with multiple safety features, including a cabinet lock, leg locks, a steel frame, and dual-stage pistons that keep the bed from falling open or slamming shut. Having said that, we DO NOT recommend that you leave young children unaccompanied with a Murphy bed. We have children of our own and know exactly how fantastically creative and determined they can be when they feel like it. Children are masters of ingenuity, and while the probability of something happening is extremely low, there is always a chance of a freak accident. It’s not a chance worth taking.

All of our beds feature either 2 or 4 dual-stage pistons to help raise and lower the bed, making the transition easy, smooth, and very safe!

The beauty of our Murphy beds is that they can accommodate most mattresses up to 12 inches thick. You can use the mattress that suits your sleep preferences and budget.  However, we do not recommend using pillow-top mattresses with our Murphy beds. 

The engine and mattress frame are steel for added strength and stability. The panels are made from a combination of engineered wood and veneers with solid wood moldings and accents. We never use melamine.

All of our beds are designed to hold 800 lbs.

No, unfortunately, we do not. However, if you contact our service team, we should be able to direct you to help if needed.

• Payment in Full through a variety of credit card options and PayPal.
• Installment payments, which require a quick application process and are handled through Shop Pay and Affirm. (Available in Canada only. US customers should have access to this by the end of October 2026)

We will refund the difference between what you paid and the sale price as long as your purchase was within the last 14 days

Not at the moment. We currently ship within the contiguous United States and Canada. However, we are looking to expand our shipping area soon, so check back with us.

All of our Murphy beds are shipped with Threshold Delivery. Our delivery team will unload your products and carry them inside, placing them in the garage, front entry, or the first dry interior area available.

The Delivery Team does not unpack, remove packing materials, or provide any assembly assistance. Also, they can not climb any flights of stairs, outside of a couple of steps to the front door.

All RoomBed orders are shipped with free Doorstep Delivery. The shipping company does not need to arrange a delivery date with you, so your bed will arrive as soon as the shipping company is able to deliver to your address. Also, your signature is not required for Doorstep Delivery, so you do not need to be home to receive and sign for it.

For our U.S. Customers, our warehouse is located in Phoenix, Arizona, and your bed will ship on the Friday following your order. Deliveries can take 3-5 weeks depending on your location. You will receive a tracking link at the time of shipping with an estimated delivery date.

Canadian orders will ship from our warehouse in Montreal. Customers will receive a tracking link at the time of shipping with an estimated delivery date.

Once your in-stock order has been completed, your products will leave our facility on the first Friday following. Once it leaves our dock, the delivery should take approximately 2-5 weeks.

Deliveries are normally made between the hours of 8 am and 6 pm. You will receive an email once your products leave our facility. The email will include shipment tracking information, including the expected delivery date. For Murphy bed orders, 24 to 48 hours prior to delivery, our shipping partner will call you to schedule a 4-hour delivery window.

In order to provide you with the best service, all of our Murphy bed deliveries require a set appointment time.

RoomBed orders are shipped with Doorstep Delivery and do not require an appointment or signature.

30-Day Satisfaction Guarantee

We hope that you'll love your new furniture! However, if you aren’t fully satisfied with your product, don't worry; our 30-day return policy has you covered.

Your satisfaction with your purchase is important to us! If your product was damaged in transit, has missing parts, or if we accidentally sent the wrong item, we take full responsibility. If any of these things occur, please contact our customer service team within 7 days of receiving your product at I-Need-Parts.com, and we’ll be happy to take care of the issue free of charge.

Please note: our team will ask you to send us pictures of any damaged or defective parts, so we may help you more efficiently.

Returns

We want you to be pleased with your purchase. If you aren’t quite satisfied with your product, you have up to 30 days from the delivery date to initiate a return on all eligible products. 

Items eligible for return must be in their original condition and packaging.

Please go to our Return Policy page for full instructions on how to initiate a return.

Your Murphy bed has a 5-year warranty against manufacturing defects.

If your product was damaged in transit, has missing parts, or if we accidentally sent the wrong item, we take full responsibility. If any of these things occur, please contact our customer service team within 7 days of receiving your product at I-Need-Parts.com, and we’ll be happy to take care of the issue free of charge.

Please note: our team will ask you to send us pictures of any damaged or defective parts, so we may help you more efficiently.

Yes. You will receive tracking information once the carrier picks up your bed from our warehouse.